Sales Assistant - Palmerston North (Number One Shoes + Hannahs)

About Us

Welcome to Number One Shoes + Hannahs, part of Tahua, a great Kiwi business proud to operate across retail, hospitality, and health. Tahua is dedicated to supporting its people, communities, and growth.

Within the group, we have a variety of well-known brands across different sectors:

• Retail: Number One Shoes + Hannahs, Torpedo7 online, The Outlet
  
• Hospitality: Burger King, Popeyes, Starbucks
  
• Health & Wellness: Resonate
  

At Number One Shoes + Hannahs, we’re passionate about delivering an exceptional customer experience and helping Kiwis find the perfect footwear. Our stores are friendly, fun, and fast-paced  the perfect place to grow your retail skills and be part of a supportive team.

The Role

We’re looking for a Sales Assistant to join our Palmerston North team on a fixed term basis covering parental leave for 12 months.

In this role, you’ll:

• Help customers find the right products and sizes, providing a friendly, welcoming experience every day.
  
• Maintain store standards, keeping displays tidy, well-stocked, and visually appealing.
  
• Support operational tasks including point-of-sale transactions, stock replenishment, and daily store duties.
• Contribute to team goals, helping the store succeed and supporting your colleagues.
  

Hours:

(19.75 hours per week)

• Monday (09:00 - 17:30)
• Friday (11:00 - 16:00)
• Saturday (08:45 - 17:00)
  

Applications Process: 

As part of your application, you’ll be asked to complete a short online chat interview. It takes around 15 minutes and gives us a chance to get to know you a bit better 😊

If you’re short on time, no worries — you can save your progress and come back to finish it later. We definitely encourage you to take your time and give the chat questions a good go.

Because the chat interview is part of our selection process, you’ll just need to make sure it’s completed for your application to move through to the next stage.

What We’re Looking For:

• A positive attitude, energy, and a love for helping people.
  
• Confidence to engage with customers and share product knowledge.
  
• Flexibility to work rostered hours including weekends and public holidays.
  
• Teamwork and collaboration skills.
  
• Previous retail or customer service experience is a bonus, but not essential.

  
  

Why You’ll Love Working With Us:

• Be part of a fun, people-focused team.
  
• Staff discounts on shoes and accessories.
  
• Training and support to grow your skills and confidence.
  
• Flexible working hours where possible.
  
• Opportunity to be part of the Tahua Group, a company that supports its people across retail, hospitality, and health brands.

  
  

What You’ll Deliver in This Role:

• Customer Experience & Sales: Deliver our “Every Day Great Experience” (EDGE) by engaging customers, identifying needs, and providing tailored advice. Achieve personal and team sales targets while upselling and maximising the customer experience.
  
• Store Presentation & Standards: Maintain a clean, tidy, and well-presented store. Ensure merchandise is stocked, displays are attractive, and promotions are executed accurately.
  
• Operational Support: Assist with stock, deliveries, and transfers. Follow cash-handling procedures and store security practices. Support opening and closing duties as required.
  
• Teamwork & Collaboration: Work closely with your Store Manager, Assistant Manager, and team members. Contribute to a positive, collaborative, and accountable team culture.

  
  

Benefits

• Join a supportive and friendly team environment.
  
• Staff discounts on shoes, accessories, and other Tahua Group brands.
  
• Opportunities for personal development, training, and growth within Tahua’s diverse businesses.
• Flexible hours where possible to support work-life balance.
• Work with brands that have a proud heritage and strong presence in New Zealand.
  

If you love helping people, enjoy working in a team, and want to build your retail career with an iconic Kiwi brand, we’d love to hear from you.