Third in Charge (3IC) - New Plymouth


 

 

Who We Are:

The Outlet is the newest brand to join the Ngahuia Retail Group whānau – proudly sitting alongside Number One Shoes + Hannahs, and Torpedo 7, and part of the wider Tahua Group. We’re a fresh new concept in value-focused retail, bringing together well-known brands and unbeatable deals under one roof. With a bold energy and a customer-first mindset, The Outlet is here to shake things up.

 

Why You’ll Love This Role:

As our Third in Charge (3IC) at The Outlet, New Plymouth, you’ll play a key leadership role in-store, helping to drive the customer experience, support the day-to-day operations, and coach the team to success. You’ll be right in the action – leading from the shop floor, jumping on the tools, and keeping the team motivated and the store looking sharp.

Your Hours:

(40 hours per week)

  • Monday (08:30am - 17:45pm)
  • Tuesday (08:30am - 16:30pm)
  • Wednesday (10:30am - 17:45pm)
  • Thursday (08:30am - 17:45pm)
  • Sunday (08:30am - 17:15pm)

What You’ll Be Doing:

  • Team Leadership: Step up to lead the team alongside the Store and Assistant Manager, keeping energy high and the vibe positive.
  • Customer Service: Make every interaction count – we want our customers to walk away smiling.
  • Visual Merchandising: Keep the store looking fresh, tidy, and on-brand.
  • Operations Support: From admin to rostering, you’ll help keep the wheels turning behind the scenes.


What You’ll Bring:

  • Previous retail or leadership experience (even as a Keyholder or Senior Sales Assistant).
  • Confidence working with a team and supporting in a busy, high-energy retail environment.
  • A customer-first mindset, great communication skills, and a love for retail.

What’s In It For You:

Working with us means more than just a job – you’re joining a retail group with a wide network and real opportunities. You’ll get access to:

  • Team discounts across, Number One Shoes + Hannahs, Torpedo 7, Starbucks, Burger King, Popeyes, and Resonate.
  • A ‘My Day’ off each year – just for you.
  • Health insurance discounts and access to free EAP services.
  • Free uniform shoes, full training, and ongoing career development.


If you’re ready to step up and grow your leadership in a fun, fast-paced retail space – this could be your next move.
Apply now – we’d love to hear from you!

 

 

Apply now

Full-time

Job no: EBAL55080

Location: New Plymouth

Brand: The Outlet

Closing Date: Sunday, 1 June 2025