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Third in Charge (3IC) - New Plymouth
Who We Are:
The Outlet is the newest brand to join the Ngahuia Retail Group whānau – proudly sitting alongside Number One Shoes + Hannahs, and Torpedo 7, and part of the wider Tahua Group. We’re a fresh new concept in value-focused retail, bringing together well-known brands and unbeatable deals under one roof. With a bold energy and a customer-first mindset, The Outlet is here to shake things up.
Why You’ll Love This Role:
As our Third in Charge (3IC) at The Outlet, New Plymouth, you’ll play a key leadership role in-store, helping to drive the customer experience, support the day-to-day operations, and coach the team to success. You’ll be right in the action – leading from the shop floor, jumping on the tools, and keeping the team motivated and the store looking sharp.
Your Hours:
(40 hours per week)
- Monday (08:30am - 17:45pm)
- Tuesday (08:30am - 16:30pm)
- Wednesday (10:30am - 17:45pm)
- Thursday (08:30am - 17:45pm)
- Sunday (08:30am - 17:15pm)
What You’ll Be Doing:
- Team Leadership: Step up to lead the team alongside the Store and Assistant Manager, keeping energy high and the vibe positive.
- Customer Service: Make every interaction count – we want our customers to walk away smiling.
- Visual Merchandising: Keep the store looking fresh, tidy, and on-brand.
- Operations Support: From admin to rostering, you’ll help keep the wheels turning behind the scenes.
What You’ll Bring:
- Previous retail or leadership experience (even as a Keyholder or Senior Sales Assistant).
- Confidence working with a team and supporting in a busy, high-energy retail environment.
- A customer-first mindset, great communication skills, and a love for retail.
What’s In It For You:
Working with us means more than just a job – you’re joining a retail group with a wide network and real opportunities. You’ll get access to:
- Team discounts across, Number One Shoes + Hannahs, Torpedo 7, Starbucks, Burger King, Popeyes, and Resonate.
- A ‘My Day’ off each year – just for you.
- Health insurance discounts and access to free EAP services.
- Free uniform shoes, full training, and ongoing career development.
If you’re ready to step up and grow your leadership in a fun, fast-paced retail space – this could be your next move.
Apply now – we’d love to hear from you!